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Ouros Jewels – E-Gift Card Terms & Conditions

This E-Gift Card program is operated by Ouros Jewels (“we”, “us”, “our”).

By purchasing or using an Ouros Jewels E-Gift Card (“E-Gift Card”), you agree to the following Terms & Conditions.

1. Nature of the E-Gift Card

·       Ouros Jewels issues digital-only E-Gift Cards delivered via email.

·       E-Gift Cards contain a unique redemption code usable exclusively on
ourosjewels.com.

·       No physical card will be issued.

2. Purchasing E-Gift Cards

·       E-Gift Cards can be purchased only through our official website.

·       The purchaser is responsible for providing the correct recipient email address.

·       Once purchased, an E-Gift Card will be emailed directly to the recipient with the unique code.

3. Redemption

·       E-Gift Cards can be redeemed online only at checkout by entering the unique code.

·       E-Gift Cards can be used for full or partial payment of any product available online.

·       Multiple E-Gift Cards cannot be applied in a single transaction.

·       If the purchase amount exceeds the E-Gift Card balance, the remaining amount must be paid using another accepted payment method.

4. Validity & Expiry

·       E-Gift Cards are valid for 12 months from the date of purchase.

·       Any remaining balance after expiry is automatically forfeited and will not be refunded.

·       Checking your balance constitutes “use” and resets the validity period (if you choose this option).

5. Balance & Partial Use

·       E-Gift Cards can be used multiple times until the balance reaches zero or the card expires.

·       Your updated balance will be displayed during checkout.

6. Refunds & Returns

·       E-Gift Cards are non-refundable and cannot be cancelled once purchased.

·       If you return an item purchased using an E-Gift Card, the refunded amount will be credited back to an E-Gift Card only.

·       Refunds will not be issued in cash, bank transfer, or other payment forms.

7. Non-Redeemable for Cash

·       E-Gift Cards cannot be exchanged for cash or credit.

·       E-Gift Cards cannot be used to purchase additional E-Gift Cards.

8. Lost, Deleted or Stolen E-Gift Cards

·       Treat your E-Gift Card code like cash.

·       Ouros Jewels is not responsible for lost, stolen, deleted, or misused codes.

·       However, if you can provide valid proof of purchase, we may, at our discretion, reissue the E-Gift Card to the original purchaser or recipient.

9. Fraud & Misuse

·       Ouros Jewels reserves the right to refuse, cancel, or block an E-Gift Card if we believe it was obtained fraudulently or used in an unlawful manner.

·       Any fraudulent activity will result in immediate deactivation of the E-Gift Card without compensation.

10. Restrictions

·       E-Gift Cards cannot be used for custom duties, taxes, or shipping charges unless explicitly stated on the website.

·       E-Gift Cards can be applicable for certain personalised or made-to-order products.

11. Amendments

·       Ouros Jewels reserves the right to update or modify these Terms at any time.

12. Support

For questions regarding E-Gift Cards:
📧 Email: contact@ourosjewels.com
📞 Phone: +1 (551) 274-2892
💬 WhatsApp: +1 (512) 736-7766